Frequently Asked Questions
Everything you need to know about your salon essentials.
How long does shipping take for professional salon equipment?
Standard shipping typically takes 3-7 business days. For larger furniture items or heavy salon chairs, transit times may vary between 7-14 business days depending on your location.
Do you offer a warranty on electrical tools and furniture?
Yes, all our professional electrical tools and salon furniture come with a standard 12-month manufacturer warranty against defects to ensure your business stays running smoothly.
What is your return policy for beauty products?
We accept returns on unopened and unused products within 30 days of purchase. Due to hygiene standards, we cannot accept returns on items that have been opened or used.
Can I track my order after it has been placed?
Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress in real-time.
Do you offer bulk discounts for full salon fit-outs?
Yes, we provide competitive package pricing for professionals looking to fully furnish a new salon or renovate an existing space. Please contact our sales team for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Afterpay for larger equipment purchases.